Trust & safety

Report a QR code

Scanned a Linkqe code that led somewhere it shouldn't, like a phishing page, malware, a scam or other illegal content? Tell us and we'll review it.

Before you report

  • If you entered a password or card details on a page you reached through a QR code, change that password or contact your bank right away.
  • If the code was stuck over another one (for example on a parking meter or poster), tell the owner of that place too.
  • You don't need a Linkqe account to report a code.

Send a report

Filling this in opens your email app with a report addressed to support@linkqe.com. Nothing is sent until you press send there.

The link your phone opened after scanning: qrqr.it/ or linkqe.com/ followed by 7 characters. You can usually see it in your browser's address bar or history.

Reports of child sexual abuse material can be sent without your name.

What happens next

  • We confirm we've received your report, and review it as quickly as we can. Phishing and malware reports come first.
  • If the code breaks our Terms of Service or the law, we deactivate it or redirect it to a warning page, and tell its owner why. The owner can ask us to reconsider.
  • We tell you what we decided, using the email address you wrote from.
  • If a report involves a threat to someone's life or safety, we pass it to the police.

Contact points

Under the EU Digital Services Act (Regulation (EU) 2022/2065), our single point of contact for users, and for authorities of EU Member States, the European Commission and the European Board for Digital Services, is:

Email: support@linkqe.com
Languages: English, Polish

How we handle the personal data in a report is described in our Privacy Policy.